Shipping policy

Here are the average delivery times for all our packages:

Order Processing: 

After placing an order, it is usually dispatched within 1 hour of being received. However, during statutory holidays, processing and dispatch times may be slightly longer.

Delivery:

Once your order has been processed, it will be shipped. Delivery typically takes 10 to 15 business days, depending on the destination.

We strive to make the ordering and delivery process as smooth as possible. Should you have any questions or concerns, feel free to contact our customer service team — we’re happy to help!

How is your order processed and delivered?

Placing an order

Ordering from Vera's Jewels is a simple process:

  1. Go to the product page of the item you want to purchase and click the black "Add to Cart" button.
  2. Make sure you've selected the correct variations (size, color, etc.). If everything is correct, click "Proceed to Checkout."
  3. On the information page, enter your details and delivery address. Ensure that all information is correct, then click "Continue to Shipping."
  4. On the shipping page, you can review your details and confirm that delivery is completely free for all orders. Then click "Continue to Payment."

Payment

We offer several secure payment options, using SSL encryption to ensure a reliable experience:

  • Paypal
  • Credit card / Mastercard
  • Klarna

Once you have selected your payment method, click "Complete Order." You will be redirected to a secure page to finalize your purchase. If you encounter any issues with your order, do not hesitate to contact us.

Order Cancellation

Order Cancellation Orders can only be cancelled within the first hour after being placed. After this window, your order is typically already registered in our system and with our shipping carrier. In most cases, it may have already been dispatched. Once processing has started, we’re unable to make changes or cancellations.

Shipping Costs

We cover all shipping costs. All our products are delivered to your home free of charge, with no minimum order required.

Shipping your order

Did you find the perfect look or accessory on our site? We understand your excitement and do our best to process and ship your order as quickly as possible.

To maintain fair and reasonable prices, we have chosen a bulk shipping model. We gather orders until a minimum quantity is reached before shipping. We hope you understand this approach, as it helps us contribute to a more sustainable and responsible world.

We do our best to ship your order as quickly as possible.